At Oliver Montague Limited (“we”, “us” or “our”), we value your privacy and are committed to safeguarding your personal data and information. This Privacy Policy outlines and governs how and when we collect your personal data, what information we collect, what your personal data is for, who we share your personal data with, how long we hold your personal data for, and your rights to control your personal data.
This Privacy Policy applies to personal data collected through olivermontague.com (our website), through data collected as part of our service, through any content made available through the service, or through our partner platforms.
This Privacy Policy will be updated from time to time to comply with applicable laws and regulations to meet our changing business requirements. You are encouraged to periodically review this page for the latest information and amendments to our Privacy Policy. This Privacy Policy was last updated on the 27th of November 2024. Oliver Montague Limited are registered with the Information Commissioner’s Office (ICO), registration reference number ZB806527.
How and when we collect your personal data
- Through our website.
- In writing, by letter, email or any messenger application.
- Verbal communication retention, including online and in person meetings, and telephone communication.
- Through social media engagement.
- Through information provided on your behalf by representatives or agents who engage with us in the ways described above.
- Through commercial and marketing databases.
- Through public records and other public information sources.
What personal data we collect
- Personal Details, including full name and postal address.
- Contact information, including phone number and email address.
- Business Name and Contact Information
- Financial Information, including bank or building society account details and debit or credit cards used to pay for services offered by Oliver Montague Limited.
- Business Financial Information, including accounting, tax, and bank data and information.
- Business Information including contact details and financial information about directors, partners, members, shareholders and beneficial owners.
- Computer information, including, IP addresses, operating systems and browser types, and your interaction with our website and email communication.
- General Financial Information about your business or company, such as credit applications, expected income, details of debtors and creditors, used to support the services offered by Oliver Montague Limited.
Our service may contain links to third party partner platforms, sites and applications. Please note that these partners hold their own privacy policies and terms, and this Privacy Policy for Oliver Montague Limited does not apply. We encourage you to read the privacy policies of our partners.
What your personal information is for
- To develop and improve our service, including service pricing and the contents of the service.
- To inform clients of changes and development to our service.
- To carry out mandatory and regulatory checks.
- To comply with our legal and regulatory obligations.
- To carry out statistical analysis and market research and testing.
- For targeted advertising through digital platforms and social media.
- To open accounts with Oliver Montague Limited and manage these accounts.
- To update your records.
- To provide and administer our service.
Who we share your personal data with
We share your data with third party service providers to administer our service. Third parties who process your personal data process in accordance with our instructions. Examples of these third parties include:
- Third party brokers.
- Third party lenders.
- Third party brokers and lenders may use Credit Reference Agencies (CRA’s) such as TransUnion, Experian and Credit Safe to conduct credit searches to help determine eligibility for financial products and services. You can read how the respective CRA’s process your data here, here and here.
- Suppliers, sub-contractors and third-party data processors (payment processors, marketing and data analytics service providers, financial document readers and analysts, and other processors used to support the services we offer).
- Third party platforms used to facilitate electronic signatures.
- Competent law enforcement bodies and government agencies.
- Organisations or individuals that introduce you to us.
- Organisations you ask us to share your data with.
It may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
The sending of secure information via the internet can still, on occasion, be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
How long we hold your personal data for
We will not keep your personal data for longer than is necessary.
We will retain your personal data as long as necessary to deal with your queries.
We will retain your personal data for as long as you might legally bring claims against us. This is typically six years from when you cease to be our client.
We will retain your personal data after your account has been closed or has otherwise come to an end based on the presiding legal and regulatory requirements.
Your rights to control your personal data
- You have the right to access the personal data we hold about you and request details of the third parties with whom we have shared your information.
- You have the right to request that we amend or remove incorrect or incomplete information we hold about you.
- You have the right to opt out of any marketing communications that Oliver Montague Limited may send you by emailing us at office@olivermontague.com.
- You have the right to object or restrict processing of your personal data.
- You have the right to have your personal data erased, subject to legal and regulatory requirements.
- The right to access, move, copy or transfer your data for free.
- The right to complain to the Information Commissioner’s Office (ICO). You can make a complaint here.
Contact Us
Please do not hesitate to contact us regarding this Privacy Policy, how we process your personal data, or if you wish to exercise any of your rights. Please contact us on office@olivermontague.com.
